Customer Relationship Manager
Sep 29,2021
Experience - Freshers may also apply
Salary - 2.4 to 2.76 (Lac Per Annum)
Roles and Responsibilities • Responsible for managing team of sales telecallers • Identify training needs for team members, do regular call audits adn provide feedback to team members to improve sales - MOnitor report of outbound calls and regular follow up on leads assigned to team members • Empower team to Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers - Empower teammember for Selling Subscriptions over the phone and achieve the targeted sales numbers & value, set quality parameters - Regularly train team members on Explaining the product features in detail and how to use the packages - Train team on Understand the Customer requirements, encourage them to upgrade / renew the packages - Address all the issues / grievances of customers and provide the right customer experience - Capture the insights from customer interactions and share it with the internal team - Strictly adhere to the process requirements Desired Candidate Profile - Values Integrity / Honesty / Respect - Communication Oral & Written skills / Listening - Business / Telephone Etiquette - Influencing Skills - Self-driven / Initiative - Ability to manage stress - Willingness to learn Female Candidates Only Education and Experience: - Graduate in any stream / Awaiting final year result - Minimum of 2 years experience in Telesales / Tele-calling / Telemarketing / Collections / Retention / Domestic BPO / Direct Sales / Telecom / Customer Engagement process or domain About Us: Synergy Ventures, digital wing of CatalyseR Eduventures (i) Pvt. Ltd is all set to launch multiple digital ventures in the domain of E-Learning, Health, Wellness and others. This vacancy is for one of such digital venture named: Krishna Coming | A positive & spiritual pregnancy companion app. more details can be seen by visiting this link https://krishnacoming.com/krishnaComing.
Chief Operating Officer (COO)
Sep 29,2021
Experience - Freshers may also apply
Salary - 6 to 7.2 (Lac Per Annum)
Daily and Monthly Responsibilities • Analyze internal operations and identify areas of process enhancement • Develop actionable business strategies and plans that ensure alignment with short-term and long-term objectives developed in tandem with the CEO • Directly oversee operations, HR, and accounting, and partner with the CEO on sales management to budget for sufficient investment capital to achieve growth targets over the near term • Aggressively manage capital investment and expenses to ensure the company achieves investor targets relative to growth and profitability • Monitor performance with tracking and establish corrective measures as needed, and prepare detailed reports, both current and forecasting • Maintain and build trusted relationships with key customers, clients, partners, and stakeholders Objectives of this Role • Collaborate with the CEO in setting and driving organizational vision, operational strategy and hiring needs • Translate strategy into actionable goals for performance and growth helping to implement organization-wide goal setting, performance management, and annual operating planning • Adhere to company, federal, state, and local business requirements, enforcing compliance and taking action when necessary
Sales Head
Sep 29,2021
Experience - Freshers may also apply
Salary - 3.6 to 5.4 (Lac Per Annum)
Responsibilities • Setting customer expectations and revenue goals. • Identifying customer demands and requirements. • Developing plans to address customer-specific needs. • Dealing with people of different backgrounds and temperaments. • Solving customer issues and complaints. • Planning strategies for customer care and conflict resolution. • Cross-selling products and services to the customer. • Advising customers on cost-effectiveness. • Overseeing the activities of the sales team. • Offering exceptional customer service to customers. • Negotiating agreements with customers. • Maintaining good relationships with customers. • Approaching prospective customers to build rapport. • Taking feedback from customers to ensure they are satisfied with the service. • Adhering to all the rules and regulations of the company. • Researching the competitors and devising plans accordingly. • Staying updated with the latest ways to retain customers.
Assistant Manager Operations
Sep 29,2021
Experience - Freshers may also apply
Salary - 3 to 3.6 (Lac Per Annum)
• Managing day to day operations of the business • Ensuring strict adherence to instructions and timelines • Manage communications, scheduling regular meetings to discuss identified areas of potential improvement, offering recommendations for the resolution • Work side-by-side with the Sales Department on maintaining strong client relationships with building management. • Actively generated ideas to maximize maintenance productivity. • Designed and implemented improvement plans. • Prepare and present reports to CEO
Product Development Executive
Sep 10,2021
Experience - Freshers may also apply
Salary - 2.4 to 3.6 (Lac Per Annum)
Required: Adaptive Personality with a fertile brain who can bring new ideas for the product Define the product roadmap. Job Role: To bring about the changes in product with the discussion & approval with the upper hierarchy. Taking the help of different dept. of the company in up-gradation of product. Act as a leader within the company in suggestions and new innovations.
Activities Coordinator
Aug 21,2021
Experience - Freshers may also apply
Salary - 2.16 to 2.64 (Lac Per Annum)
Activity Coordinators spend the majority of their time working on programming activities, events and outings. At some workplaces this will require several programs a week to be created, planned, organized and implemented, while in other workplaces several programs a day are required. Activity Coordinators will work with the activity director to ensure all the required staff and materials are available for all activities, a room or space is reserved for the event and any promotional materials are developed and distributed in advance of the programs. An Activity Coordinator may be responsible for all programs at their place of work or they may work with other coordinators in larger facilities or organizations. Contact: 9109115167 Email:hr.manager@catalyser.in
Administration Officer
Aug 13,2021
Experience - Freshers may also apply
Salary - 3 to 4.2 (Lac Per Annum)
Roles & Responsibilities:- • We are looking for an Administrative Officer to join our team and support our daily office procedures. • Administrative officers are responsible for day-to-day task management in within an organization. • Planning and coordinating administrative procedures and systems and devising ways to streamline processes • Assessing staff performance and provide coaching and guidance to ensure maximum efficiency • Plan and coordinate administrative procedures and systems and devise ways to streamline processes • Assess staff performance and provide coaching and guidance to ensure maximum efficiency • Ensure the smooth and adequate flow of information within the company to facilitate other business operations • Manage schedules and deadlines • Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints • Organize and supervise other office activities (recycling, renovations, event planning etc.) • Ensure operations adhere to policies and regulations • Keep abreast with all organizational changes and business developments.
Creative Head
Jul 14,2021
Experience - Freshers may also apply
Salary - 3.24 to 6.96 (Lac Per Annum)
Roles and Responsibilities • Developing creative ideas and communications that successfully translate brand and business requirements into a digital marketing environment. • Leading team of graphic designers, content writers, video editor to create amazing creative content for various communication channels simultaneously juggling multiple assignments adhering to respective deadlines • Where applicable, draft content content in accordance with the brief, the brand and the creative idea. • Be accountable for the quality of final deliverables - creative, grammar, spelling, syntax, overall integrity of communication. • Play a major part in pushing the creative envelope to deliver the wow factor in our creative works